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Proposed Rules and Regs for Highline Electric Association               

   Need a new service?  Get started NOW!

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New, Change or Removal of Service

New, Change or Removal of Service

Step 1: Take Me to the Application Optional Step 2: Provide More Information to Expedite the Process

 

 

 

To receive service from Highline Electric, the consumer must apply for membership via our membership application/contract. Applicants may be required to pay a deposit at the time of application. 

Once submitted, this application will be transmitted to the Member Services Team for review, you will be contacted by phone or by email to complete the contract process and to notify you of any deposits or fees associated with starting service. 

 

Any applications received on weekends, holidays, or after 3pm on a business day will be reviewed and processed the following business day. 

Please be aware of the following items regarding the start of service.

  • In order to complete your application online, you must first provide all information requested on the application. You will not be able to submit the application if any of the required fields are left blank.
  • Highline Electric will run a soft credit check and identity verification through Online Utility Exchange.  Deposits are required unless you pass the credit check or have established an excellent payment history with HEA.

New Service Process

Contract and Deposit (if applicable)

Call us or complete the online application to start the process for a new service. We’ll create a contract for you to sign which can be sent via DocuSign or USPS. If a deposit is required, this needs to be received before your service can be moved to the next step. Deposits can be paid by check, card or cash.

Staking

Once your service has moved on to be staked. Please allow approximately 2 weeks, weather permitting, for our staking engineers to come and stake the service. You can request for our stakers to call you to discuss placement of the service poles.

Construction

Once your service has been staked it will move on to our Construction Crew. Please allow approximately 2 to 5 weeks, weather permitting, locates, and order material, for our line crew to build your service.

State Inspection

Even though your service has been built it may not be energized yet. The reason for this is because Highline cannot energize a service until it has been inspected by the state electrical inspector. The state inspector should be contacted by you or your electrician. Once the service has been inspected and passes, Highline receives notice from the state inspector giving us permission to release the meter and energize the service. Contact information for your state’s inspector can be found below:

  • Colorado
  • Nebraska

Service Energized

Once Highline receives notice from the state inspector giving us permission to release the meter a crew will come energize the service.

Start A New Service

Step 1: Let's go!

Optional Step 2: Securely provide more information that will be needed to run a soft credit check and expedite the application process please complete this form in addition to the application form.

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Holyoke Office

1300 S Interocean

Holyoke, CO 80734

970-854-2236

Sterling Office

16107 Hwy 14

Sterling, CO 80751

970-522-2650

Ovid Office

100 Main Street

Ovid, CO 80744

970-463-5440

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HOLYOKE OFFICE: 970.854.2236

TOLL FREE: 800.816.2236

EMPLOYEES ONLY

TRANSPARENCY IN COVERAGE

©2023 Highline Electric Association. All Rights Reserved.

  • Home
  • About Us
    • Bylaws
    • Contact Us
    • Cooperative Principles
    • Frequently Asked Questions
    • History
    • Job Opportunities
    • Rules and Regs
    • Service Area
    • Why We Plan Outages
    • About Touchstone Energy
  • Board of Directors
    • Annual Meeting
      • Annual Meeting Minutes
      • Annual Meeting Resources
      • Balance Sheet and Record of Growth
      • Board of Directors Election
      • Voting and Election Policy
    • Board of Directors
    • Board Meetings
  • Member Services
    • Rebate Program
    • Member Satisfaction Survey
    • Acre Feet Calculator
    • Attention Ag Producers
    • Auto Pay Bank Draft Form
    • Billing Procedures
    • Capital Credits
    • ChooseEV
    • Energy Efficiency
    • Grassroots
    • Rates
      • Irrigation Rates
      • Large Commercial and Industrial Rates
      • Residential Rates
      • Small Commercial Rates
    • Oversized Loads
    • Products
      • Electrical Thermal Storage
      • LED Yard Light
      • Marathon Water Heaters
      • Surge Protectors
    • Renewable Energy
    • Touchstone Energy Savings
    • Service Inquiry
  • Community
    • Community Calendar
    • Co-op Connections
    • Co-op Resources
    • Colorado Country Life
    • Dolly Parton's Imagination Library
    • Loan Assistance
    • Safety
      • Safety Quiz
    • Youth
    • Photo Contest
  • Solar Generation
  • Outage Map